An Insurer Improves its Business Underwriting Process Using BPM System

Improved Business

Overview

A life and general insurer, which is a joint venture of a famous retailer in India and the world’s leading insurer, wanted to automate several processes including underwriting processes for delivering improved customer experience.

Aiming to aggressively acquire new customers, the insurer desired to quickly improve the process performance and reengineer the processes including new business underwriting process.

Nividous re-designed a cutting-edge business process management - BPM system for the insurance provider. The solution offers all the key features to streamline and automate core customer-branch operations related to data entry and quality checks, manual underwriting, exception management etc.

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