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Robotic Process Automation in the Insurance Industry
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Professional Services

Work Closely with Our Technology Experts and Consultants.

Expedite Your Digital Transformation with Our End-to-end Professional Services

Digital transformation initiatives are a commonly used tack as you seek to differentiate your company from existing and emerging competitors. Unfortunately, research shows that most of these projects fail. Nividous professionals understand the challenges involved in the digital transformation journey. With the help of Nividous' unique implementation approach, our team ensures successful deployment of solutions in demanding environments and empowers users with the necessary knowledge to manage them. Our professionals are highly skilled in automation technologies including RPA, AI and other cognitive technologies. We are experienced in contemporary development tools and possess the highest level of industry expertise. Unlike many other technology solutions available, you work directly with the same team that built and maintains the tools that are being deployed. They are well versed in the technical environment within which Nividous RPA is used and have successfully deployed automation solutions across hundreds of customer engagements.

Discovery

Guides customers through the process of discovering and defining their vision for intelligent automation using RPA. Our consultants work closely with the customer to analyze existing processes and recommend the best fits for automation. Our consultants bring along deep experience in working in various business domains and verticals. The key deliverable of discovery exercise is to produce a custom roadmap for maximum business impact.

Implementation

Small, agile, cross-functional teams build iteratively to create a solution as defined in the roadmap created during DISCOVERY using the Nividous RPA platform. Our consultants leverage a vast library of reusable Nividous-made artifacts. Nividous’ well-defined and agile delivery methodologies, best practices and governance framework ensure on-time successful implementation of automation. Implementation services also include educating and mentoring customer employees on the usage of the implementation.

Support / Maintenance

Nividous professionals strive to work along with the customer through entire automation lifecycle. One of the key areas of this lifecycle is to provide support and maintenance of all automated processes. This offering focuses on seamlessly running, tuning, and optimizing the RPA processes for maximum business value. Nividous RPA support consultants ensure uptime of RPA processes as per mutually agreed SLAs and monitor the processes to detect any opportunities for continuous improvement.

Center of Excellence(CoE)

Nividous professional services team works along with the customer, in setting up a Center of Excellence. The goal of the CoE is to maximize business impact to meet large scale automation demand, ensure consistency and quality of delivery, creation of best practices to reduce maintenance efforts and prioritization of projects. CoE creation also includes setting up the infrastructure/tools, training internal resources, defining the governance model, roles and responsibilities, and defining key metrics to measure ROI.

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