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  • An Insurer Improves its Business Underwriting Process Using BPM System
Improved Business
 

An Insurer Improves its Business Underwriting Process Using BPM System

 
85%

Improvement in escalation management

50%

Reduction in manual efforts

80%

Better visibility across different systems

Industry

  • Insurance

Newly Developed BPM System Supports

  • End-to-end customer-branch activities
  • Ad-hoc receipts and exception management for policies/loans
  • Web service-based integration across multiple systems
  • Timely email notifications and quick escalation support
  • SMS feature for updating customers regarding their policy

The world’s leading life and general insurance company

The customer has insured over 1.1 million people, has 2200 corporate clients, and 137 offices around the country with AUM base of INR 190+ billion. Aiming to acquire new customers aggressively, the insurer desired to quickly improve the process performance and re-engineer the processes, including the new business underwriting process. Nividous re-designed business process management - BPM system that offers all the essential features to streamline and automate core customer-branch operations.

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Testimonial-Icon
 

In the history of our engagement with solutions providers, this is the first occurrence where we did not have to raise a single escalation during the complete rollout. We have been able to streamline and automate a lot of processes, including underwriting, which helped us in effectively catering to our growing customer base.

Chief Operations Officer

Leading Life and General Insurance Company

 

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About Nividous

Nividous, an intelligent automation company, is passionate about enabling organizations to work at their peak efficiency. From day one we, at Nividous, have focused on building a unified intelligent automation platform that harnesses power of RPA, AI and BPM. These three key pillars of holistic automation are natively available within the platform. With continuous innovation in our products and services, we endeavor to help our customers improve their competitive advantages.

www.nividous.com

About Nividous

  • Nividous, an intelligent automation company, is passionate about enabling organizations to work at their peak efficiency. From day one we, at Nividous, have focused on building a unified intelligent automation platform that harnesses power of RPA, AI and BPM. These three key pillars of holistic automation are natively available within the platform. With continuous innovation in our products and services, we endeavor to help our customers improve their competitive advantages. www.nividous.com

Automation

  • Robotic Process Automation
  • Attended vs. Unattended RPA
  • Artificial Intelligence and RPA
  • What is Intelligent Automation
  • Intelligent Document Processing
  • What is Hyperautomation
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  • Revenue Cycle Management

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Automation

  • Robotic Process Automation
  • Attended vs. Unattended RPA
  • Artificial Intelligence and RPA
  • What is Intelligent Automation
  • Intelligent Document Processing
  • What is Hyperautomation
  • Accounts Payable Automation
  • Revenue Cycle Management

RoI Calculator

Industries

  • Finance & Banking
  • Insurance
  • Healthcare
  • Manufacturing
  • Life Science
  • Logistics and Supply Chain

Product

  • Nividous Platform
  • Studio
  • RPA Bots
  • Smart Bots
  • Control Center

Request Demo

Services

  • Quick Start Guarantee
  • Professional Services
  • BPM Implementation

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  • Webinars
  • Analyst Reports
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  • Videos
  • Blogs

Community

Company

  • About us
  • Partners
  • Customers
  • Events
  • News
  • Careers

Contact

  • [email protected]
  • +1 (442) 444 2767

Mumbai, Ahmedabad, Moorestown, Sacramento, Hertfordshire

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