An insurer improves its underwriting process using BPM System
Improved Business
     

    An Insurer Improves its Business Underwriting Process Using BPM System

     

    Industry

    • Insurance

    Newly Developed BPM System Supports

    • End-to-end customer-branch activities
    • Ad-hoc receipts and exception management for policies/loans
    • Web service-based integration across multiple systems
    • Timely email notifications and quick escalation support
    • SMS feature for updating customers regarding their policy

    The world’s leading life and general insurance company

    The customer has insured over 1.1 million people, has 2200 corporate clients, and 137 offices around the country with AUM base of INR 190+ billion. Aiming to acquire new customers aggressively, the insurer desired to quickly improve the process performance and re-engineer the processes, including the new business underwriting process. Nividous re-designed business process management - BPM system that offers all the essential features to streamline and automate core customer-branch operations.

    Download Full Case Study
    parallax background
     

    In the history of our engagement with solutions providers, this is the first occurrence where we did not have to raise a single escalation during the complete rollout. We have been able to streamline and automate a lot of processes, including underwriting, which helped us in effectively catering to our growing customer base.

    Chief Operations Officer

    Leading Life and General Insurance Company

     

    Guaranteed Production Roll-out of a Trained RPA Bot in 3-4 Weeks

    Guaranteed Production Roll-out of a Trained RPA Bot in 3-4 Weeks

    Latest Blogs

    August 26, 2020
    Top-10-RPA-Use-Cases-in-the-Banking-Industry-opt

    Top 10 RPA Use Cases in the Banking Industry

    The adoption of Robotic Process Automation (RPA) is growing rapidly. According to a recent report published by Fortune Busines Insights, the global robotic process automation market […]
    May 29, 2020
    Feature-Blog-extend-Hyperautomation-to-field-employees-and-save-back-office-costs-opt-v1

    How can you extend Hyperautomation to field employees and save back-office costs?

    ‘Hyperautomation’ ranks #1 in Gartner’s list of top 10 strategic technology trends for 2020.* According to Gartner, “Hyperautomation deals with the application of advanced technologies, including […]
    April 28, 2020
    RPA COVID-19

    RPA and COVID-19: Can automation help businesses to return to the ‘new normal’?

    The novel coronavirus (COVID-19) pandemic has had serious implications for people’s health and healthcare services. In addition to that, it has profoundly affected businesses across verticals […]