With Nividous Intelligent Automation

Transform Your Healthcare Operations

Improve patient care, achieve better data accuracy and enhanced compliance by leveraging RPA, AI, and BPM within a unified platform

Trusted by Leading Healthcare Firms Globally

AEG Vision Trusted
Kane Wound Care Trusted
Keplr Vision Trusted
CG Healthcare Solutions Trusted
Salerno Medical Associates Trusted
Paragon Healthcare Trusted
Medhelp Trusted
Kalamazoo Anesthesiology
CA Billing
Navitas Life Sciences
Expense Reduction Analysts

Success Stories for Healthcare Automation

  • Automating Medical Coding and Billing for Kane Wound Care

    Nividous’ AI-powered Bots allowed for frictionless medical data retrieval to complete complex coding that is required to ensure fast, maximum Medicare payment. The Bots enabled the company to file reports directly into the customer’s EMR system within 24 hours thus cutting down on their administrative burden.

  • 3x

    Increase in appointments

    Hours saved for
    skilled staff

    Eligible claims processed and reconciled

    Improvement in
    time to integrate a
    new acquisition

    Reduction in Claim
    to Cash

    An Eyecare Group Revolutionizes its Complete Revenue Cycle Management

    With the continual rapid acquisitions, an island of information systems was created, causing several challenges related to claims management across 40+ insurers and other swivel-chair back-office tasks. Nividous platform was deployed as a standardized platform to automate a series of cross-functional operations freeing up skilled staff to focus on more valuable tasks.

  • 80%

    Reduction in
    manual work

    Reduction in
    process handling time

    Increase in

    Decrease in
    operational cost

    A Speciality Healthcare Automates Patient Data Extraction, Review, and Claim Submissions

    More than ten employees were required to extract and evaluate patients’ data manually. Due to a high backlog of claims filing, payments were delayed considerably. Nividous Bots with native Artificial Intelligence capabilities were deployed within two weeks to automate end-to-end data extraction, review, and claim submission process.

  • An Eyecare Group Automates Claims Eligibility Checks and Saves Over 1500 Man-Hours per Month

    More than 500 patients arrive daily for scheduled appointments. Each of these patients expects to be well-informed about insurance benefit eligibility. Nividous RPA Bots were deployed to automate the process of checking eligibility across 40+ insurance carriers enabling a significant improvement in speed and accuracy.

  • Voice- and Chat-Enabled Nividous Bots Deliver Enhanced Customer Experience

    The customer, a leading eye care chain, was aggressively expanding its reach in the U.S. and found it challenging to keep up with its rapidly growing customer base given limited resources. The Nividous team offered an efficient solution utilizing voice and chat enabled cognitive Nividous Bots to serve the patients in real-time for scheduling appointments and locating stores.

  • An Eyecare Group Automates its Insurance Claim Verification and Submission Process

    The customer has arrangements with more than 40 insurance carriers offering hundreds of different insurance plans for its wide range of eyecare products and services. Nividous RPA Bots were deployed to automate the entire claim verification and submission process. The Bots can be scheduled to run at specific intervals or can be executed on-demand.

Intelligent Automation (IA) in Healthcare Industry

According to McKinsey, one-third of all healthcare provider tasks can be automated. Intelligent automation, an approach that combines RPA, AI, BPM and other complementary technologies, can help you automate:

  • patient self-service options for booking, billing, and insurance verification
  • claims processing
  • vendor management
  • administrative tasks performed on clinical documentation

Intelligent automation truly does it all. With automated processes, everyone, including your partners, caregivers, communities, and patients feel a whole lot better.

Read a detailed blog to learn more about automation in healthcarearrow

Benefits of Nividous Healthcare Automation

Healthcare businesses are overloaded with data-related processes, which makes efficiency difficult. However, today, it isn't just about being efficient. The key focus areas are improving health, lowering costs, and providing better patient care. Intelligent automation can be used to improve front-office support, enhance data confidentiality, and connect discrete systems. Cut the process complexity and eliminate redundancies by using the native RPA, AI, and BPM capabilities of the Nividous platform.

Healthcare Automation Use Cases

While intelligent automation in healthcare helps in streamlining manual back-office operations such as sorting patients' records, booking an appointment, processing bills and claims and managing inventory, your employees can spend more time on patient care and enhancing the overall patient experience.
Claims Management

Claims Management

RPA Bots can process a high number of claims against different insurers within minutes with a hundred percent accuracy. Bots can also help in keeping patients well-informed about their insurance benefit eligibility.
Patient Assistance

Patient Assistance

Create a hassle-free experience for patients to book or register their appointment with you. RPA-enabled chatbots can assist your customers 24x7 removing the registration waiting room.
Data Migration

Data Migration

Easily replicate critical data across your discrete systems without keying information. Intelligent automation eliminates the risk of human error by accurately automating information transfer and synchronization.
Vendor Management

Vendor Management

Automation enables enhanced visibility into your vendor management processes. Analyze data to evaluate vendors and make better decisions. Effectively source and deliver the right health products or services to customers while keeping costs in check.
Fraud Prevention

Fraud Prevention


Overpayment Reconciliation


Data Cleansing


Customer Complaints


Drug Registration

Patient Registration

Patient Registration






Want to Supercharge Your Revenue Cycle Management?

Watch our on-demand webinar to discover how Intelligent Automation (IA) can help healthcare providers significantly improve coding accuracy, streamline clinical documentation, enhance charge capture, and effectively manage compliance risks, ultimately accelerating reimbursement.

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What our clients say about us…

Additional Resources


Reimagine Your Revenue Cycle Management with a Holistic Approach towards Automation

To remain successful, healthcare organizations must focus on reducing inefficiencies and costs while providing enhanced patient care. An integrated automation approach for Revenue Cycle Management (RCM) will allow more accurate and timely revenue recognition.

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