RoI Calculator | Contact Us | Community

With Nividous Intelligent Automation

Transform Your Healthcare Operations

Improve patient care, achieve better data accuracy and enhanced compliance by leveraging RPA, AI, and BPM within a unified platform

Request Demo Calculate ROI

RPA in Healthcare

Trusted by Leading Healthcare Firms Globally

AEG Vision Trusted

Kane Wound Care Trusted

Keplr Vision Trusted

CG Healthcare Solutions Trusted

Aspekt Solutions Trusted

Salerno Medical Associates Trusted

Paragon Healthcare Trusted

Pumping Essentials Trusted

Ka-Pain Consultants Trusted

Medhelp Trusted

Success Stories for Healthcare Automation

95%

Reduction in manual work

90%

Improvement in coding accuracy

85%

Improved process turnaround time

Automating Medical Coding and Billing for Kane Wound Care

Nividous’ AI-powered Bots allowed for frictionless medical data retrieval to complete complex coding that is required to ensure fast, maximum Medicare payment. The Bots enabled the company to file reports directly into the customer’s EMR system within 24 hours thus cutting down on their administrative burden.

Read Story
3x

Increase in appointments

37K+

Hours saved for
skilled staff

$16M

Eligible claims processed and reconciled

40%

Improvement in
time to integrate a
new acquisition

9Days

Reduction in Claim
to Cash

An Eyecare Group Revolutionizes its Complete Revenue Cycle Management

With the continual rapid acquisitions, an island of information systems was created, causing several challenges related to claims management across 40+ insurers and other swivel-chair back-office tasks. Nividous platform was deployed as a standardized platform to automate a series of cross-functional operations freeing up skilled staff to focus on more valuable tasks.

Read Story
80%

Reduction in
manual work

70%

Reduction in
process handling time

65%

Increase in
productivity

45%

Decrease in
operational cost

A Speciality Healthcare Automates Patient Data Extraction, Review, and Claim Submissions

More than ten employees were required to extract and evaluate patients’ data manually. Due to a high backlog of claims filing, payments were delayed considerably. Nividous Bots with native Artificial Intelligence capabilities were deployed within two weeks to automate end-to-end data extraction, review, and claim submission process.

Read Story
100%

Data accuracy

60%

Increased efficiency

70%

Improved data auditability

An Eyecare Group Automates Claims Eligibility Checks and Saves Over 1500 Man-Hours per Month

More than 500 patients arrive daily for scheduled appointments. Each of these patients expects to be well-informed about insurance benefit eligibility. Nividous RPA Bots were deployed to automate the process of checking eligibility across 40+ insurance carriers enabling a significant improvement in speed and accuracy.

Read Story
>50%

of Appointments scheduled
through chatbot channel

35%

Savings on FTEs required
in call center

60%

Increased process efficiency
and employee productivity

Voice- and Chat-Enabled Nividous Bots Deliver Enhanced Customer Experience

The customer, a leading eye care chain, was aggressively expanding its reach in the U.S. and found it challenging to keep up with its rapidly growing customer base given limited resources. The Nividous team offered an efficient solution utilizing voice and chat enabled cognitive Nividous Bots to serve the patients in real-time for scheduling appointments and locating stores.

Read Story
95%

Manual tasks are automated

100%

Claim data accuracy

>80%

Claim payment cycle efficiency

An Eyecare Group Automates its Insurance Claim Verification and Submission Process

The customer has arrangements with more than 40 insurance carriers offering hundreds of different insurance plans for its wide range of eyecare products and services. Nividous RPA Bots were deployed to automate the entire claim verification and submission process. The Bots can be scheduled to run at specific intervals or can be executed on-demand.

Read Story

Intelligent Automation in Healthcare Industry

Intelligent Automation (IA) in Healthcare Industry

According to McKinsey, one-third of all healthcare provider tasks can be automated. Intelligent automation, an approach that combines RPA, AI, BPM and other complementary technologies, can help you automate:

patient self-service options for booking, billing, and insurance verification
claims processing
vendor management
administrative tasks performed on clinical documentation

Intelligent automation truly does it all. With automated processes, everyone, including your partners, caregivers, communities, and patients feel a whole lot better.

Read a detailed blog to learn more about automation in healthcare

Benefits of Nividous Healthcare Automation

Healthcare businesses are overloaded with data-related processes, which makes efficiency difficult. However, today, it isn't just about being efficient. The key focus areas are improving health, lowering costs, and providing better patient care. Intelligent automation can be used to improve front-office support, enhance data confidentiality, and connect discrete systems. Cut the process complexity and eliminate redundancies by using the native RPA, AI, and BPM capabilities of the Nividous platform.

Improve Patient Experience

Improve Patient Experience

Automate processes from appointment scheduling, hospital visits, treatments, and billing. Minimize friction and reduce time and costs. With IA, allow providers easy access to pertinent data for optimal care decisions.

Reduce Operational Costs

Reduce Operational Costs

Automation in healthcare allows you to achieve more with less effort. As most repetitive and manual tasks are automatable, administrative and operational costs are cut in half. Moreover, the costs associated with human errors are minimized.

Increase Caregivers’ Productivity

Increase Caregivers’ Productivity

Give your healthcare providers a digital assistant that works alongside to automate repetitive tasks. Imagine how quickly your support agent can resolve a patient query with an RPA Bot assisting alongside delivering an improved patient experience.

Seamless Data-source Processing

Seamless Data-source Processing

RPA Bots with AI technologies can extract, understand, categorize, and feed patient data both from and to various types of documents, sources, and systems. It is easy to monitor the data accuracy with a configurable confidence score.

Analyze Critical Data

Analyze Critical Data

Improve clinical and financial outcomes. With the Nividous platform’s custom slice and dice reporting and interactive dashboards, you can quickly analyze essential patient data and make informed decisions.

Reduce Compliance Risk

Reduce Compliance Risk

Intelligent automation makes it easy to stay audit ready. Software bots ensure compliance-based records are always accurate and up to date while following complex privacy rules and responding to process triggers.

Healthcare Automation Use Cases

While intelligent automation in healthcare helps in streamlining manual back-office operations such as sorting patients' records, booking an appointment, processing bills and claims and managing inventory, your employees can spend more time on patient care and enhancing the overall patient experience.

Claims Management

Claims Management

RPA Bots can process a high number of claims against different insurers within minutes with a hundred percent accuracy. Bots can also help in keeping patients well-informed about their insurance benefit eligibility.

Patient Assistance

Patient Assistance

Create a hassle-free experience for patients to book or register their appointment with you. RPA-enabled chatbots can assist your customers 24x7 removing the registration waiting room.

Data Migration

Data Migration

Easily replicate critical data across your discrete systems without keying information. Intelligent automation eliminates the risk of human error by accurately automating information transfer and synchronization.

Vendor Management

Vendor Management

Automation enables enhanced visibility into your vendor management processes. Analyze data to evaluate vendors and make better decisions. Effectively source and deliver the right health products or services to customers while keeping costs in check.

Fraud Prevention

Overpayment Reconciliation

Data Cleansing

Customer Complaints

Drug Registration

Patient Registration

Reporting

Administration

Account Reconciliation

Automated Mailers

Monthly Account Reviews

Credit Card Requests

Credit Underwriting

Retail Credit Assessment

Retail Fraud Detection

Regulatory Reporting

Revamp Your Revenue Cycle: Unleash the Power of Intelligent Automation

UPCOMING WEBINAR

Want to Supercharge Your Revenue Cycle Management?

Join our live webinar on August 24th 2023 at 1 PM EST to discover how Intelligent Automation (IA) can help healthcare providers significantly improve coding accuracy, streamline clinical documentation, enhance charge capture, and effectively manage compliance risks, ultimately accelerating reimbursement.

What our clients say about us…

"Nividous platform has proven to be a game-changer to support our rapid growth we’ve improved the time to integrate a new acquisition by 40%. Further, the platform is standardized to automate a series of cross- functional revenue cycle management operations allowing us to save over 250K staff hours annually, increase patient appointments by 10% YoY, automate $75M claim payments per year and achieve 9 Days DSO reduction in claim to cash."

Chief Information Officer

AEG Vision

Read Case Study

"Nividous’ AI-powered RPA Bots allowed for frictionless medical data retrieval to complete complex coding that is required to ensure fast, maximum Medicare payment. We have improved coding accuracy by 90%, process turnaround time by 85%, and reduced manual work by 95%. The automation has also enabled us to file reports directly into our customer’s EMR (Electronic Medical Record) system within 24 hours thus cutting down on their administrative burden."

Founder & CEO

Kane Wound Care

Read Case Study

Additional Resources

eBOOK

Reimagine Your Revenue Cycle Management with a Holistic Approach towards Automation

To remain successful, healthcare organizations must focus on reducing inefficiencies and costs while providing enhanced patient care. An integrated automation approach for Revenue Cycle Management (RCM) will allow more accurate and timely revenue recognition.

Healthcare Industry eBook

BLOG

How Automation Significantly Improves Patient Scheduling

BLOG

Automated Prior Authorization: How To Upgrade And Streamline Health Insurance Approvals

Blog

Artificial Intelligence In Medical Billing: An Introduction

Healthcare Automation FAQs

1What is healthcare automation?

Automation in healthcare is using technology to improve the efficiency and effectiveness of healthcare processes. Automation technologies include robotic process automation (RPA), artificial intelligence (AI), workflow automation, and many others. RPA can help hospitals save time by automating routine tasks, such as data entry or medication orders. When AI and workflow automation tools are combined with RPA, healthcare professionals can automate more processes that may require human-like decision-making. Healthcare automation helps to reduce human errors and operational costs and improve patient care.

2Where can RPA be used in the healthcare industry?

RPA can be used in a range of areas within healthcare, such as patient registration and scheduling, claims processing, laboratory automation, medical records management, and more. By automating these processes, RPA can help reduce human error and improve efficiency. Additionally, RPA can be used for quality control in healthcare facilities, ensuring both the accuracy of data and that standards are met.

3How can intelligent automation power the future of the healthcare industry?

Intelligent Automation (IA) offers a range of potential benefits, from improved efficiency and accuracy in diagnoses to streamlined operations. Healthcare providers can make faster, more informed decisions, enabling better patient outcomes and cost savings. Automation also frees up valuable staff time, allowing healthcare providers to deliver better care. IA is truly the way of the future for the healthcare industry.

4Why should your organization care about healthcare automation?

Automation is becoming an increasingly popular choice for healthcare organizations looking to streamline their operations. It can help a practice streamline operations and reduce costs while increasing efficiency and improving patient safety and outcomes. Automation can offload mundane tasks like data entry and record keeping freeing up skilled personnel to focus on more complex tasks. Additionally, automation can help with accuracy by eliminating the risk of human error when entering data or performing calculations. It can also help track patient information and treatments giving healthcare providers faster access to vital information.

5How can you get started with intelligent automation in healthcare?

The ideal way is by starting small. Select an RPA-eligible process that is rules-based and requires minimal human intervention. Later, introduce more advanced intelligent automation technologies to address complex processes that may require human decision-making. Nividous' Quick Start Guarantee Program enables healthcare providers to start their automation journey production within 3-4 weeks. With Nividous' expertise and guidance, healthcare organizations can achieve maximum ROI with the lowest total cost of ownership.

Start Your Healthcare Automation Journey with Nividous

Guaranteed Production Roll-out of a Trained RPA Bot in 3-4 Weeks