Robotic Process Automation in Healthcare | Nividous RPA

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RPA in Healthcare

RPA in Healthcare

Enhanced Patient Experience. Better Accuracy. Improved Compliance.

Success Story

  • 50%
    of Appointments scheduled
    through chatbot channel
    35%
    Savings on FTEs required
    in call center
    60%
    Increased process efficiency
    and employee productivity

    Voice and Chat Enabled Nividous RPA Bots Deliver Enhanced Customer Experience

    The customer, a leading eye care chain, was aggressively expanding its reach in the U.S. and found it challenging to keep up with its rapidly growing customer base given limited resources. The Nividous team offered an efficient solution utilizing voice and chat enabled cognitive Nividous RPA Bots to serve the patients in real-time for scheduling appointments and locating stores.

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Enhance Patient Care and Automate Back-office Tasks

Healthcare businesses suffer from an overload of data related processes. However, today, it isn't just about being efficient. Improving health, lowering cost, and providing better patient care are the key focus areas. While RPA Bots automate manual back-office operations such as sorting patients records, booking an appointment, processing bills and claims and managing inventory, your employees can spend more time on patient care and enhancing the overall patient experience.

Healthcare Ensure Data Accuracy

Ensure Data Accuracy

RPA Bots can access, process, and retrieve essential patient data from both structured and unstructured sources with a hundred percent accuracy.
Healthcare Increase Support Efficiency

Increase Support Efficiency

Combine a digital workforce with your call center employees to automate repetitive tasks and decrease call resolution time.
Healthcare Analyze Critical Data

Analyze Critical Data

RPA Bots can easily tap into different data sources to prepare and process healthcare data for analysis to improve clinical and financial outcomes.
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Webinar

Webinar-Section-Healthcare-page-Image-v4

Acuity Eyecare Group Expedites Digital Transformation using Nividous RPA

Discover how Acuity Eyecare Group realized improvements in operational cost, effectiveness in data management between discrete systems, and efficiency in handling change management with the help of Nividous RPA platform.

Watch the on-demand webinar to learn about the use of RPA technology in the healthcare industry.

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Boost Operational Growth and Create a Positive Patient Experience with Intelligent Process Automation

Leverage intelligent digital workforce to reduce operational cost, streamline front-office support, enhance data confidentiality, and connect discrete systems. Cut the process complexity and eliminate redundancies with the help of RPA Bots.
Claims-management

Claims Management

RPA Bots can process a high number of claims against different insurers within minutes with a hundred percent accuracy. Bots can also help in keeping patients well-informed about their insurance benefit eligibility.
Patient-assistance

Patient Assistance

Create a hassle-free experience for patients to book or register their appointment with you. RPA-enabled chatbots can assist your customers 24x7 removing the registration waiting room.
Data-migration

Data Migration

Easily replicate critical data across your discrete systems without keying information. Digital workforce eliminates the risk of human error by accurately automating information transfer and synchronization.
Vendor-management

Vendor Management

Automation enables enhanced visibility into your vendor management processes. Analyze data to evaluate vendors and make better decisions. Effectively source and deliver the right health products or services to customers while keeping costs in check.
Fraud Prevention

Fraud Prevention

Overpayment-Reconciliation-Ic-v1

Overpayment Reconciliation

Data-Cleansing-v1

Data Cleansing

Customer-Complaints-v1

Customer Complaints

Drug-Registration-v1

Drug Registration

Patient Registration

Patient Registration

Reporting

Reporting

Administration-v1

Administration

Fraud Prevention

Fraud Prevention

Overpayment-Reconciliation-Ic-v1

Overpayment Reconciliation

Data-Cleansing-v1

Data Cleansing

Customer-Complaints-v1

Customer Complaints

Drug-Registration-v1

Drug Registration

Patient Registration

Patient Registration

Reporting

Reporting

Administration-v1

Administration

Guaranteed Production Roll-out of a Trained Bot in 3-4 Weeks

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Guaranteed Production Roll-out of a Trained Bot in 3-4 Weeks

Get Started

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