What is RPA?
Robotic Process Automation uses software robots (bots) to perform work by emulating human actions through the user interface of any system. This approach automates tasks in a completely non-intrusive way. Multiple systems can be involved in each business process that is automated without any need for integration. The bots can easily be taught how to perform the tasks, and once taught can scale as needed. They can also be trained to perform multiple tasks and switch seamlessly from one to another as needed to meet the demand. They can do tasks the same way every time, quickly, without any need for breaks or quality checks. Bots are smart to smart with, but they can also learn as they go. Artificial intelligence (AI) and machine learning are built in, but for really complicated business processes, bots and humans can work together with great results.
How does RPA differ from Traditional Automation?
RPA allows business processes to be automated at a fraction of the time and cost as compared to other solutions. RPA is compatible with all digital interfaces and it makes use of the existing infrastructure without affecting the underlying systems. This avoids the most significant cost element of many automation projects. With RPA, businesses can rapidly modernize and scale their operations at a significantly lower cost and without the need for costly and scarce technology skills.
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Learn in detail what is RPA and its business application.
What are the Benefits of Robotic Process Automation?
It is quite intuitive to use, allowing users to build bots on their own easily, and realize quick ROI. RPA also helps to modernize existing solutions without creating new interfaces and integrations. Immediate benefits of RPA include a dramatic reduction in human errors, operational cost, and manual work, including auditing and compliance management. Freed up resources can focus more on value-added work and innovation. With RPA, businesses get incremental revenue opportunities that can accelerate digital transformation, delivering even higher returns. RPA delivers value to any business by:
- Allowing employees to focus on high value tasks that only they can do
- Improving employee engagement/satisfaction
- Increasing employee productivity
- Increasing employee retention
- Improving customer experience
- Providing rapid scalability with no training requirement
- Eliminating errors on repetitive tasks
- Enabling integration of disparate systems and their data
- Drastically reducing the time necessary to complete tasks
- Allowing off-hours or around the clock processing of automated tasks
Better Customer Experience
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What Industries use RPA?
Gartner Research projects global spending on Robotic Process Automation (RPA) software will reach $2.4 billion in 2022. An impressive 85 percent of large and very large organizations are expected to deploy some form of RPA within this timespan. Undoubtedly the adoption of RPA is on the rise in its ability to deliver quick ROI and enhanced control of the operations. Learn how businesses across the industries are making use of RPA.