What is Robotic Process Automation (RPA)?

Robotic Process Automation (RPA) is the use of software robots, or “bots,” to complete repetitive, rules-based tasks within or between computer systems.

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What is RPA

What is RPA?

Robotic Process Automation (RPA) is the use of software robots, or “bots,” to complete repetitive, rules-based tasks within or between computer systems. The bots perform this work through existing user interfaces, so there is no need to construct original software integrations. With RPA, users train bots to operate software almost as a human would (not necessarily at the keystroke level, but using the same user interface and generating the same results). Processes that require multiple programs to complete can also be completed in this way. Once trained to perform a task, bots can then scale to meet changing demand.

Bots quickly perform tasks the same way every time, without any need for breaks or quality checks. They are smart to start with, but RPA bots can also learn as they go. Artificial intelligence (AI) and machine learning are built in for continuous improvement. For more complicated business processes, bots and humans can work together with great results.

Data-heavy, back-office processes are excellent candidates for RPA. Bots can take over data entry or migration between spreadsheets, for instance, or between emails, contact forms, or reporting platforms—though these are just a few examples of the many uses for RPA. Robotic process automation provides powerful benefits for any digital business workflow with defined inputs and consistent desired outputs. Here are 100 more uses for RPA, from vendor/client onboarding to payroll management to order processing and many, many more.

To sum up: What is RPA? It is a software solution for simple, repetitive tasks; it is a digital labor-saving tool; it is the key to freeing staff for higher-level activities.

The best way to understand RPA is to see it in action. Schedule a free, personalized demo to experience the Nividous Platform today.

How does RPA differ from traditional automation?

Digital automation traditionally required the development of custom software integrations—or even one-of-a-kind automated platforms. Enterprises had to hire developers to construct these systems, which carry significant costs and may take years to deploy. With RPA, bots learn to use the systems that are already in place, operating entirely on the front end of existing digital ecosystems. Automations built on the Nividous platform can be up and running in production within weeks rather than months or years.

As a result, RPA allows users to automate business processes at a fraction of the time and cost. RPA is compatible with all digital interfaces, using existing infrastructure without affecting the underlying systems. This avoids the most significant cost element of many automation projects. With RPA, businesses can rapidly modernize and scale their operations without the need for costly and scarce technology skills.


Rapid ROI
(in months)


Minimal Upfront


Highly Scalable


and Intelligent


Led by the Business with
IT Support

What are the benefits of robotic process automation?

Robotic process automation solutions from Nividous are user-friendly, allowing companies to build RPA bots on their own, without an extensive team of developers or deep knowledge of programming languages or artificial intelligence technologies. This advantage contributes to the quick return on investment associated with RPA adoption. Estimate the return on your investment with our free ROI Calculator. Simply key in current process information to generate a free, detailed report that helps to achieve buy-in from all key stakeholders.

Introducing RPA helps to modernize existing solutions without creating new interfaces and integrations. Immediate benefits of RPA include a dramatic reduction in human errors, operational cost, and manual work, including auditing and compliance management. Automation allows companies to reinvest hours of staff time in value-added work and innovation. With RPA, businesses gain incremental revenue opportunities that can accelerate digital transformation, delivering even higher returns. RPA delivers value to any business by:

  • Allowing employees to focus on high value tasks that only they can do
  • Improving employee engagement/satisfaction
  • Increasing employee productivity
  • Increasing employee retention
  • Improving customer experience
  • Providing rapid scalability with no training requirement
  • Eliminating errors on repetitive tasks
  • Enabling integration of disparate systems and their data
  • Drastically reducing the time necessary to complete tasks
  • Allowing off-hours or around the clock processing of automated tasks

Quick Adoption

RPA is easy to build and quick to implement.

Greater Accuracy

RPA bots are faster and 100% accurate.

Better Customer Experience

Faster and quality communication for an improved experience.

Utilize Artificial Intelligence

Enhance the scope of automation with smart bots.

What business processes benefit most from RPA?

Because RPA bots are inherently customized, no list can cover every possible use of the technology. Every bot is trained for the specific tasks that produce the most value for a given business. That is why the Nividous Quick Start Program starts with an ideation workshop, in which Nividous consultants work with teams to identify the RPA-eligible processes that will achieve the greatest results for their unique business circumstances. However, the tasks on this graphic are field-tested and proven to achieve a quick ROI for 10 areas primed for digital automation.

What industries use RPA?

According to Gartner, 90 percent of large organizations around the world will deploy some form of RPA by the end of 2022—and those companies’ RPA portfolios will triple in capacity through 2024. Undoubtedly, the adoption of RPA is on the rise due to its ability to deliver quick ROI and enhanced control of business operations. Learn how companies in a wide range of industries benefit from RPA.

What is RPA’s relationship with intelligent automation?

An RPA bot may handle one task, or many, but all those tasks are typically part of a larger workflow that can be automated with the right combination of tools and technologies. Everything that you need to do exists in the Nividous full-service intelligent automation platform. It incorporates RPA with business process management (BPM), AI tools, and other essential components to create end-to-end automation for complex business challenges. In that sense, RPA is just one part of an overall intelligent automation solution. (Intelligent automation has also been called hyperautomation, digital process automation, and intelligent process automation, but they all amount to roughly the same strategy.)

Best of all, intelligent automation with Nividous—including the implementation of RPA—does not require developers, data scientists, or a background in artificial intelligence—just knowledge of a business task and a conversation with our experts.

Watch On-Demand Webinars and Learn How Businesses Use RPA

Guaranteed Production Roll-out of a Trained RPA Bot in 3-4 Weeks

Guaranteed Production Roll-out of a Trained RPA Bot in 3-4 Weeks

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