Automate end-to-end insurance claim process with Nividous RPA

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    An Eyecare Group Automates Insurance Claim Process with Nividous RPA

     

    Industry

    • Healthcare

    Processes Automated

    • Claims verifications and submissions
    • Claims eligibility check
    • Patient appointment scheduling
    • Data migration
    • Report automation
    • New stores and employee onboarding
    • Price change management

    Automation Highlights

    • Bots can be scheduled/called on-demand
    • Seamless execution of automated tasks on Internal legacy system and insurance carriers’ sites

    A leading eyecare group having >100% revenue growth yearly

    The customer has arrangements with more than 40 insurance carriers offering hundreds of different insurance plans for its wide range of eyecare products and services.

    Each day, the customer received numerous submissions for the claim processing. Each submission required administrative staff to manually verify details and update isolated systems, in addition to relaying patient communication.

    Nividous RPA Bots enabled up to 95% automation replacing manual tasks related to claim verification and submission.

    Download Full Case Study
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    Nividous RPA-enabled process automation has proven to be a game-changer for our end-to-end claim verification and submission process. The unnecessary delays are now eliminated. Both doctors and patients have clear end-to-end visibility. We can deliver a happier patient experience with automated and timely communication. We have also successfully expanded the use of the Nividous RPA platform across the enterprise to automate several processes.

    Chief Information Officer

    A Leading Eyecare Group

     

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