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A Leading Bank Uses Nividous Bots to Automate its Trade Finance Operations


The end-to-end process of managing the most preferred trade finance instrument – letters of credit was highly manual. With Nividous RPA Bots, we are able to automate the daily closure process for letters of credit and provide a frictionless trade finance experience to our customers. We have expanded the use of the Bots to automate other processes as well.

Head – Robotic Process Automation
A Leading Bank in India
Testimonials Quote Icon
70%

Faster turnaround time

80%

Enhanced process visibility

50%

Reduction in operational costs

Industry

  • Banking

Processes Automated

  • Daily closure process for letters of credit
  • Bank guarantee closure process

Automation Highlights

  • Bots can be scheduled / called on-demand
  • Automation execution on core banking system
  • Exceptions handling using rules

One of the fastest growing banks in India


The customer currently services over 6.5 million customers through a network of over 300 branches and ATMs and 200 banking outlets spread across India. The processes related to issuing, managing, and closing letters of credit were heavily dependent on manual labor and were time-intensive. The RPA Bots-enabled process automation improves data accuracy, auditability, and process visibility.

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