Live Webinar: Demystifying Generative AI – How to Apply it to Your Business.
Register Now  

Automating Insurance Premium Payments on the InsurPay Portal for a Leading Digital Insurance Payment Provider


The Nividous RPA Bot for insurance payment processing has allowed us to manage increased daily transactions by 220%, as the Bot seamlessly navigates between multiple systems performing complex validations. Its adept handling of exception scenarios and 100% accuracy have elevated the process’s efficiency, allowing our team to focus on critical tasks. The Nividous Control Center dashboard provides invaluable insights, making this automation solution a game-changer.

Chief Information Officer
A Leading Digital Insurance Payment Provider
Testimonials Quote Icon
32K

Monthly payments processed

80%

Improved process TAT

90%

Accuracy in payment processing

85%

Reduction in manual effort

Industry

  • Financial Services

Processes Automated

  • Insurance premium payment posting
  • Insurance payment through IVR calls

Automation Highlights

  • Seamless handling of complex validations and data retrieval across discrete systems (InsurPay Portal and carriers’ websites), and effective exception management.

Automating Premium Payments on InsurPay Portal


The company’s manual processing of 500 daily insurance premium payments, involving data retrieval from the InsurPay Portal and validation across 25 carriers’ websites, led to errors, extended turnaround times, and high operational costs. The Nividous RPA Bot now seamlessly navigates the InsurPay Portal and carriers’ websites, performing complex validations, generating virtual cards, and making payments. The solution has enabled heightened data accuracy, improved process TAT, and the ability to manage a substantially higher volume of payments.

Related Case Studies


Discover how Nividous' Intelligent Automation Platform automated IT support operations by managing 1,500 daily emails, resulting in a 75% reduction in process TAT.
Discover how Nividous automated 70+ processes for Sanctum Wealth Management, reducing manual errors by 100% and improving process turnaround times by ~75%.
Automating the bill management/payment posting process has enabled the customer to reduce process TAT and manual effort by 67% and 83%, respectively.

Latest Blogs


The Robotic Process Automation (RPA) market is projected to soar to an impressive $50.50 billion globally by 2030. This surge […]

Data explosion is real. The amount of information we generate daily is staggering, estimated to reach 181 zettabytes by 2025 […]

The global Artificial Intelligence (AI) market in manufacturing is expected to reach $20.8 billion by 2028, with a CAGR of […]

Scroll to Top