Live Webinar: Demystifying Generative AI – How to Apply it to Your Business.
Register Now  

Customer Achieves Instant Approval and Issuance of Credit Cards Using Bizagi


The Nividous team worked closely with our business, and IT teams to map all processes across the credit card lifecycle and delivered a robust, automated solution. The solution was seamlessly integrated with our existing systems such as telemarketing and direct marketing, internal web portal, external credit trust system, and SharePoint, enabling enhanced visibility.

Senior Manager, Graphic Communication Services
A Leading Financial Services Provider in Asia
Testimonials Quote Icon
30

Minutes for the issuance of credit cards

50%

Improvement in TAT of approvals/rejections

90%

Improvement in process visibility and reporting

Industry

  • Financial services

Solutions Highlights

  • Robust solution for credit card lifecycle management
  • Utilization of Bizagi’s inbuilt support feature
  • Escalation mechanism for quick approval
  • Custom widget development in Bizagi

A leading financial services provider in Asia


The customer consists of 30 businesses and offers comprehensive financial services with origins in the retail industry. The customer needed enhanced capabilities in operations to reduce reliance on an aging technology infrastructure across the front and back offices. The infrastructure lacked features and flexibility to deliver credit cards and loan products swiftly.

The Nividous team delivered a robust solution that automates multiple processes, including document fulfillment check and enables instant approval and issuance of credit cards with real-time visibility.

Related Case Studies


Discover how Nividous' Intelligent Automation Platform automated IT support operations by managing 1,500 daily emails, resulting in a 75% reduction in process TAT.
Discover how Nividous automated 70+ processes for Sanctum Wealth Management, reducing manual errors by 100% and improving process turnaround times by ~75%.
Automation of insurance payment posting has enabled the customer to increase daily transactions by 220% with an improved process TAT by 80%.

Latest Blogs


The Robotic Process Automation (RPA) market is projected to soar to an impressive $50.50 billion globally by 2030. This surge […]

Data explosion is real. The amount of information we generate daily is staggering, estimated to reach 181 zettabytes by 2025 […]

The global Artificial Intelligence (AI) market in manufacturing is expected to reach $20.8 billion by 2028, with a CAGR of […]

Scroll to Top