A Leading Mortgage Company Automates Pre-Qualification of New Loan Applications
Nividous platform-enabled automation has significantly accelerated the time to customer response and the process of pre-qualifying new loan applications and also gives loan agents the ability to handle the requests easily and quickly wherever they are.
Chief Technology Officer
A leading mortgage company
Reduction in human errors
Improved process turnaround time
Faster customer communication
Industry
- Finance
Processes Automated
- Pre-qualification of new loan applications
Automation Highlights
- Web and desktop-based automation
Automating Pre-Qualification of New Loan Applications
The process of pre-qualifying new loan applications required several manual validations of documents and information submitted by the end-customers. Nividous RPA Bots were deployed to automate the complete process allowing accelerated time to customer response and improved overall efficiency.
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