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Alan Hester

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Any executive will tell you that enterprise digital transformation ranks high on their list of initiatives—but a few years ago, […]

Businesses around the world are investing in automation. In one 2020 survey, 66% of organizations said they were scaling the […]

The global Business Process Automation (BPA) market is expected to nearly double between 2020 to 2025, from $9.5 million in […]

What’s in a name? Can the terms “business process” and “workflow” be used interchangeably? Are they the same thing, or […]

Before you can issue a mortgage loan, you need an intense amount of documentation. Tax records, pay stubs, credit reports, […]

About half of today’s work activities can be automated with available technology, reports McKinsey—and rote data entry is certainly a […]

Robotic process automation, or RPA, is a software that has the ability to launch and operate other applications using robots, […]

For the most part, the banking industry has readily embraced technology. Large banks, in particular, have been experimenting for years […]

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