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A Premier Group of Casinos Digitizes its Credit Approval Process Using Bizagi


The approval process is now 80% faster with the use of the newly developed Bizagi platform. Most importantly, the security audit checks and due diligence were mapped within the process. With the automated handover process during shifts, we have seen significant improvement in data accuracy.

Chief Executive Officer
A Leading Group of Hotels and Casinos
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75%

Improved process visibility

80%

Faster turnaround time

90%

Enhanced data accuracy

Industry

  • Hotels and casinos

Solutions Highlights

  • Highly configurable solution using Bizagi
  • Custom workflow automation for approvals
  • Real-time monitoring of critical operations
  • Shift handover process automation
  • Single click reports generation and distribution

A leading group of hotels and casinos


The customer, famous for its chain of casinos spread across the globe, wanted to simplify a credit approval process for its casino patrons. The credit approval process required the use of multiple external systems to retrieve and update information manually and lacked a mechanism to manage and track the end-to-end process.

The Nividous team built a custom workflow automation solution using the Bizagi Platform that optimized the complete process and automated the manual steps of the complex credit approval process.

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The Nividous team first standardized the complete procure-to-pay process within SAP to enable enhanced process visibility. We then identified a set of RPA-eligible processes, which were automated to eliminate manual

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