A BPO Improves Time to Revenue by 300% by Automating an Account Payable Process
We required an advanced and next-generation platform to support thousands of concurrent users working in multiple shifts. We also wanted to reduce the time-to-revenue using a new system for invoice processing that adheres to security measures laid down by the end-customers. With the use of the new AP framework, we could reduce the maintenance throughout 60+ invoicing systems installations that supported 50-1000 concurrent users each. The time to revenue was also reduced from 12 weeks to 4 weeks.
Chief Information Officer
One of The World’s Largest BPO Companies
Reduction in maintenance of 60+ installations
Reduction in time to revenue
Increase in top-line and bottom-line
Industry
- BPO
Solutions Highlights
- Highly configurable AP framework using Savvion BPM
- 50+ easy to configure reports
- Ready-to-use, out-of-the-box adapters
One of the world’s largest BPO companies
The customer provides digitally-powered services to one-fifth of the Fortune Global 500 companies and has grown to support customers with a workforce of 70,000 people with operations in 25 countries. The customer wanted to keep margins high while catering to large scale customers that offered an accounts payable (AP) process. Nividous developed a highly configurable AP framework, which was later productized by the customer as the accounts payable process automation solution.
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