Mumbai, 22nd January 2019:
AEG Vision(formerly Acuity Eyecare Group), a market leading eyecare platform has significantly improved process efficiency of its client facing and back office operations with a successful implementation of Nividous business automation platform. The company empowers eyecare professionals with the tools and resources necessary to provide their patients with full-scope professional eyecare and the highest quality product assortment and value.
Nividous platform has enabled end-to-end automation for AEG Vision’s core operations that have a direct impact on delivering eyecare services. Using the strong web automation and database automation capabilities of Nividous platform Bots automate time-intensive operations such as claims processing across multiple carriers and change management for product pricing upon new acquisitions to enable enhanced productivity, accuracy and efficiency. In addition, multiple automation projects are underway, including patients’ appointment scheduling using chat bots and invoice processing. The automation eliminates the need to consult data from multiple, disintegrated systems and allows AEG Vision’s workforce to focus on serving more customers in less time.
Commenting on this development, Satish Dave, Chief Information Officer at AEG Vision said “Delivering excellent eyecare products and services is the most valuable part of AEG Vision’s business. Effective process automation enabled by Nividous platform has freed up our workforce to focus more on delivering better customer services and building lasting partnerships. RPA has already proven to be a game changer for us to support our rapid growth.”
Kaushal Mashruwala, co-founder at Nividous, said “Manual and time-consuming processes are the best fit for RPA. Moreover, Nividous Bots are easy to build, integrate and maintain. Nividous has been working to help AEG Vision to automate multiple areas of their business operations and the successful roll-out of the Bots for automating 30+ processes have contributed significantly towards spurring the program forward.”
Nividous’ understanding of the customer’s business requirements and its crucial processes enabled speedy execution. The Nividous team used its Quick Start Engagement Model to understand the business requirements for building the Bots for several processes. The Bots were built within a few weeks and are now programmed to perform the scheduled tasks 24×7 without interruptions.
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Nividous helps you to unleash the true potential of your workforce by humanizing work with its Hyperautomation platform.
Leveraging its tremendous domain expertise, the Nividous team offers vertical solutions that are RPA and AI-enabled and built on configurable process automation capabilities to empower businesses to operate with flexibility and agility. Nividous also offers end-to-end professional services that include process discovery, implementation, support, and building Centers of Excellence (CoE).
The Nividous leadership team has decades of experience delivering hundreds of digital process automation solutions in companies and organizations of various sizes around the world.
As a practice acquisition and operational support team, AEG Vision supports and empowers eyecare professionals to grow their practices while elevating focus on the most valuable part of the business—delivering excellent patient care.
By leveraging the collective power and knowledge of the group, every member of the Acuity family will benefit from shared resources, proven best practices, and management expertise.
With over 20 years of experience in building and implementing a BPM product at Savvion, one of the principle software providers in the BPM space, Shvetal, Co-founder of Nividous, brings tremendous knowledge to help clients navigate their digital transformation journey. Shvetal’s vision has helped Nividous get recognized as a high-profile thought leader in delivering digital transformation. Shvetal plays a leading role in driving innovative products and solutions at Nividous.
Shvetal Desai comes to Nividous from Progress Software where he was the Director Of Engineering for their Business Process Management Division. Prior to Progress Software, Shvetal served as Senior Director Of Engineering at Savvion Inc, where he contributed in the development of many products in the area of BPM software. Progress Software acquired Savvion Inc in January 2010. Shvetal joined Savvion in 1996 as one of the early developers for their highly successful Savvion Business Manager product, rated consistently for many years as one of the top three BPM products worldwide by leading analysts like Gartner and Forester. Prior to Savvion, Shvetal worked at Netscape Inc in their Enterprise Servers division.
He holds a Bachelor of Engineering degree in Electronics from Mumbai University, India and a Master of Science in Computer Engineering from Santa Clara University, California.
Kaushal is the co-founder of Nividous and has been an evangelist for Digital Transformation using BPM and related technologies for over 20 years. Kaushal is a consistent advocate of approaching business objectives with a holistic view of processes, platforms, and people to generate measurable business value which has enabled him to steer Nividous ahead as a leader in process automation space.
Kaushal comes to Nividous from Progress Software where he was the Vice President, South Asia and headed Field operations as well as Shared Services that included Global Professional Services and Customer Support out of India. Prior to Progress, Kaushal was with Savvion Inc, one of the principle software providers in the BPM space, where he was the Managing Director of Savvion India, a wholly owned subsidiary of Savvion and was responsible for sales, consulting and product operations. Kaushal joined Savvion in 1995 as one of the earliest employees and worked with high technology leaders including Fujitsu, IBM and Computer Associates for incorporating cutting edge technology into their products. In 1999, Mr. Mashruwala moved to India to set up business operations.
He holds a Bachelor of Engineering degree in Electronics and Communications from Gujarat University, India and a Master of Science in Computer Engineering from Santa Clara University, California.