The customer, famous for its chain of casinos spread across the globe, wanted to simplify a credit approval process for its casino patrons by digitizing manual activities and improving the quality of the overall process.
The credit approval process required the use of multiple external systems to retrieve and update information manually and lacked a mechanism to manage and track the end-to-end process.
The Nividous team built a robust workflow automation solution using the Bizagi Platform that optimized the end-to-end process and automated the manual steps of the complex credit approval process.
Download the case study to learn how the entire process was digitized and made transparent with a custom workflow automation built using Bizagi platform to enable real-time monitoring of critical operations.
The case study talks about key features of the solution and business benefits derived by the customer.