Automated Exchange Bonus Claims Processing for an Automotive Company
A-Leading-Automotive-Company-Automates-Processing-of-Exchange-Bonus-Claims-Using-Smart-Bots-Case-Study-v1
     

    An Automotive Company Uses Nividous Smart Bots for Automated Exchange Bonus Claims Processing

     

    Industry

    • Automotive

    Processes Automated

    • Exchange bonus claims

    Hyperautomation Highlights

    • On-device intelligent data extraction
    • Native Computer Vision-based OCR capabilities
    • Real-time validation of extracted data
    • Automated email notifications of an approval or a rejection
    • Tracking of a live workflow that is natively embedded in the platform
    • Intuitive dashboards with slice and dice reporting

    Automated Exchange Bonus Claims Processing for an Automotive Company

    This customer wanted to leverage intelligent automation to significantly improve its back-office operations. The target process involved field sales representatives claiming their bonus for selling a car when there is a trade-in. It required significant involvement of back-office staff in manually verifying and approving several documents.

    Nividous Smart Bots enabled on-device data extraction and auto-approval through an integrated workflow which allowed the customer to streamline the process and automate most of the manual operations.

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    We have been able to eliminate almost 90% of our manual efforts for the exchange bonus claim process with the help of the Nividous platform’s Hyperautomation capabilities. The process is now streamlined and automated end-to-end freeing up our knowledge workers to focus on more productive tasks.

    Deputy Manager

    A Leading Automotive Company

     

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