A Prominent Eyecare Group Utilizes Nividous RPA Bots to Automate Over 20 Business Processes
Elimination of human errors
Improved turnaround time
Staff hours saved per month
- Claims submission, claims verification, inventory management, and administrative processes.
- More than 10,000 claims per month are automatically verified, and over 7,000 claims per month are submitted by Nividous bots.
Automation of 20+ Processes of Cross-Functional Operations
This client was struggling with an abundance of manual processes, such as receiving 7,000 monthly claim submissions for three different carriers and verifying 10,000 claims per month. The backlog of these processes created a number of inefficiencies. The Nividous team worked closely with the customer to develop and deploy Nividous RPA Bots to automate over 20 business processes of cross-functional operations. The Nividous platform has enabled this client to save over 400 staff hours per month with a 65% improved turnaround time and a 90% reduction in human errors.
During a year and a half of partnering with Nividous, we have automated 20+ processes, including claims verification and submission, updating claims information, remit download, and other manual administrative tasks. More than 10,000 claims per month are automatically verified, and over 7,000 claims per month are submitted by Nividous bots, allowing us to achieve 90% elimination of human errors while significantly increasing productivity by doubling targets for Ready to Bill Claims and tripling targets for On-Hold Claims.
A Prominent Eyecare Group