Gartner® Report
Strategic Automation Decision Framework: From RPA to AI on the Journey to Hyperautomation in Healthcare

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Healthcare and life science organizations are burdened with complex processes and extensively customized systems that are obsolete and discrete. Manual management of these processes causes inefficiencies.

"Automation serves a key role in healthcare digital transformation by freeing resources for innovations that drive outcomes and health value," as per Gartner.

This Gartner Report offers an automation decision framework with a roadmap and business case for CIO’s to build their digital transformation journey from Robotic Process Automation (RPA) to Artificial intelligence (AI) to Hyperautomation.

In this complimentary Gartner Report, you will learn:

  • How to evaluate automation opportunities
  • How RPA, AI, Intelligent Automation and Hyperautomation are different
  • How and when to use these technologies to achieve greater ROI
  • List of KPIs to help estimate ROI and strengthen your business cases
  • How to evaluate vendors against must-meet criteria

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    How Gartner Defines Hyperautomation?

    "Hyperautomation involves the orchestrated use of multiple technologies, tools or platforms, such as AI, ML, event-driven software architecture, RPA, iPaaS, packaged software and other decision or task automation tools. This combination augments humans’ capabilities, allowing them to complete processes faster, more efficiently and with fewer errors.” Per Gartner

    Gartner Strategic Automation Decision Framework: From RPA to AI on the Journey to Hyperautomation in Healthcare, Mandi Bishop,14 th December 2020.
    GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

    A Key Enabler of Healthcare Digital Transformation

    The term “hyperautomation” was coined by Gartner as one of the year’s top 10 strategic technology trends. Hyperautomation, a more disciplined approach towards business results, allows you to combine complementary technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Business Process Management (BPM), process mining, and other types of decision and task automation tools to automate more processes end-to-end. With Hyperautomation, you can automate tasks quickly and often at a scale that delivers value that has a lasting impact on the overall business.

    Processes that are Prime Candidate for Hyperautomation in Healthcare


    Claims Management


    Patient Assistance


    Data Migration


    Vendor Management

    Fraud Prevention

    Fraud Prevention


    Overpayment Reconciliation


    Data Cleansing


    Customer Complaints


    Drug Registration

    Patient Registration

    Patient Registration





    How Does Nividous Hyperautomation Platform Help?

    The Nividous hyperautomation platform fulfills the business’ digital transformation goals by managing and executing end-to-end business processes with three key components: Robotic Process Automation (RPA), Artificial Intelligence (AI), and Business Process Management Systems (BPMS). Crucially, the Nividous platform orchestrates human workers and RPA bots into a unified workflow, complete with task tracking, action notifications, and process reporting—all in one place. Because it is a centralized platform, users can achieve business process automation without reliance on third-party vendors or additional technology integrations.


    The enterprise-grade RPA allows error-free execution of any business processes in any environment. It is exceptionally easy to learn and implement and can scale on demand.Learn more

    Smart Bots

    Smart Bots deliver intelligent document processing using natively embedded AI components like Machine Learning (ML), Computer Vision (CV)-based OCR, and Natural Language Processing (NLP).Learn more


    The platform has tight integration with popular BPMS platforms allowing customers to protect their existing investments. For companies that have not already invested in a BPMS, the Nividous control center has native BPM features.Learn more

    Professional Services

    Nividous offers full life cycle professional services that include process discovery, implementation, support, and building Centers of Excellence for end-to-end automation.Learn more

    Nividous’ Guaranteed Production Roll-out of an RPA Bot in 3-4 Weeks

    Nividous’ Guaranteed Production Roll-out of an RPA Bot in 3-4 Weeks