Automated Report Generation, Distribution and Reminders of Insurance Policies Due for Renewals
Hours per month
in labor-saving
Faster processing time
Improved productivity
Improved visibility
Industry
- Insurance
Processes Automated
- Report generation
- Distribution of policies due for renewals
- Automated reminder notifications for policy renewals
Automation Highlights
- The existing messaging application sends automated policy renewal reminders
- Timely communication to the respective parties and the elimination of human errors had a tremendous positive impact on the customer's brand value
Probus Insurance Broker Limited
The customer believes in delivering value-based, innovative, and competitive solutions to its customers. The insurance policy renewal department had an immediate need for automating an extremely time-consuming task. The staff was involved in manually downloading, segregating, and sharing over 3000 reports for policies due for renewals across regions to respective regional managers (RM), agents (POS), and insured clients. The end-to-end process automation, including automated emails and SMS, was implemented in less than three weeks, empowering the employee team to achieve improved efficiency and productivity.
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Our staff can now offer a more personalized experience to the customers because tedious, menial tasks are now effectively automated using Nividous RPA Bots. The automation has enabled about an 85% faster turnaround time.
Probus Insurance Broker Limited
